Ursula Menke was appointed Commissioner of the Financial Consumer Agency of Canada (FCAC) on December 3, 2007, for a five-year term.

Ms. Menke examines matters relating to federal consumer protection laws that apply to federally regulated financial institutions. Reporting to Parliament through the Minister of Finance, the Commissioner ensures that FCAC achieves its mandate: to help build a fair and competitive marketplace by protecting and informing consumers of financial products and services.

She has held a variety of public service positions. Before joining FCAC, Ms. Menke served as Deputy Chief Risk Officer at Public Works and Government Services Canada (PWGSC), Head of Coordination for Sponsorship Matters at the Privy Council Office from 2004 to 2005, as Deputy Commissioner of the Canadian Coast Guard from 2002 to 2004, and Secretary General of the Canadian Radio-television and Telecommunications Commission from 1999 to 2002. Ms. Menke served as Inspector General of the Canadian Security Intelligence Service from 1992 to 1993.

In the private sector, Ms. Menke was Vice-President, Counsel and Corporate Secretary at the Metropolitan Life Insurance Company from 1993 to 1998.

Ms. Menke also held various positions in corporate and legal services with the Office of the Superintendent of Financial Institutions, in the private sector and with the Department of Finance.

Ms. Menke studied at McGill University, receiving the degrees of Bachelor of Science in 1968 and Bachelor of Civil Law in 1976. She also earned a teaching diploma from the University of Alberta in 1969.

Ms. Menke studied at McGill University, receiving the degrees of Bachelor of Science in 1968 and Bachelor of Civil Law in 1976. She also earned a teaching diploma from the University of Alberta in 1969.

FCAC